Incorporated the GM packets into the packet processor. Still need to connect it to the DB. Added IssueListPacket and Start/EndGMTicketPacket.

FFXIVClassic Map Server/PacketProcessor.cs

@@ -21,6 +21,7 @@ using FFXIVClassic_Map_Server;
 using FFXIVClassic_Map_Server.packets.send.script;
 using FFXIVClassic_Map_Server.packets.send.player;
 using FFXIVClassic_Map_Server.dataobjects.chara;
+using FFXIVClassic_Map_Server.packets.send.supportdesk;
 
 namespace FFXIVClassic_Lobby_Server
 {
@@ -334,7 +335,32 @@ namespace FFXIVClassic_Lobby_Server
                             break;
                         case 0x012F:
                             subpacket.debugPrintSubPacket();
-
+                            break;
+                        /* SUPPORT DESK STUFF */
+                        //Request for FAQ/Info List
+                        case 0x01D0: 
+                            subpacket.debugPrintSubPacket();
+                            client.queuePacket(BasePacket.createPacket(FaqListResponsePacket.buildPacket(player.actorID, new string[]{"Testing FAQ1", "Coded style!"}), true, false));
+                            break;
+                        //Request for body of a faq/info selection
+                        case 0x01D1:
+                            client.queuePacket(BasePacket.createPacket(FaqBodyResponsePacket.buildPacket(player.actorID, "HERE IS A GIANT BODY. Nothing else to say!"), true, false));
+                            subpacket.debugPrintSubPacket();
+                            break;
+                        //Request issue list
+                        case 0x01D2:
+                            client.queuePacket(BasePacket.createPacket(IssueListResponsePacket.buildPacket(player.actorID, new string[] { "Test1", "Test2", "Test3", "Test4", "Test5"}), true, false));
+                            subpacket.debugPrintSubPacket();
+                            break;
+                        //Request for GM response message
+                        case 0x01D4:
+                            client.queuePacket(BasePacket.createPacket(GMTicketPacket.buildPacket(player.actorID, "This is a GM Ticket Title", "This is a GM Ticket Body."), true, false));
+                            subpacket.debugPrintSubPacket();
+                            break;
+                        //Request to end ticket
+                        case 0x01D6:
+                            client.queuePacket(BasePacket.createPacket(EndGMTicketPacket.buildPacket(player.actorID), true, false));
+                            subpacket.debugPrintSubPacket();
                             break;
                         default:
                             Log.debug(String.Format("Unknown command 0x{0:X} received.", subpacket.gameMessage.opcode));

FFXIVClassic Map Server/packets/send/supportdesk/EndGMTicketPacket.cs

@@ -12,9 +12,10 @@ namespace FFXIVClassic_Map_Server.packets.send.supportdesk
         public const ushort OPCODE = 0x01D6;
         public const uint PACKET_SIZE = 0x28;
 
-        public static SubPacket buildPacket(uint playerActorID, bool wasSent)
+        public static SubPacket buildPacket(uint playerActorID)
         {
             byte[] data = new byte[PACKET_SIZE - 0x20];
+            data[0] = 1;
             return new SubPacket(OPCODE, playerActorID, playerActorID, data);
         }
     }

FFXIVClassic Map Server/packets/send/supportdesk/IssueListResponsePacket.cs

@@ -0,0 +1,35 @@
+using FFXIVClassic_Lobby_Server.packets;
+using System;
+using System.Collections.Generic;
+using System.IO;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace FFXIVClassic_Map_Server.packets.send.supportdesk
+{
+    class IssueListResponsePacket
+    {
+        public const ushort OPCODE = 0x01D2;
+        public const uint PACKET_SIZE = 0x160;
+
+        public static SubPacket buildPacket(uint playerActorID, string[] issueStrings)
+        {
+            byte[] data = new byte[PACKET_SIZE - 0x20];
+
+            using (MemoryStream mem = new MemoryStream(data))
+            {
+                using (BinaryWriter binWriter = new BinaryWriter(mem))
+                {
+                    for (int i = 0; i < (issueStrings.Length <= 5 ? issueStrings.Length : 5); i++)
+                    {
+                        binWriter.Seek(0x40 * i, SeekOrigin.Begin);
+                        binWriter.Write(Encoding.ASCII.GetBytes(issueStrings[i]), 0, Encoding.ASCII.GetByteCount(issueStrings[i]) >= 0x40 ? 0x40 : Encoding.ASCII.GetByteCount(issueStrings[i]));
+                    }
+                }
+            }
+
+            return new SubPacket(OPCODE, playerActorID, playerActorID, data);
+        }
+    }
+}

FFXIVClassic Map Server/packets/send/supportdesk/StartGMTicketPacket.cs

@@ -0,0 +1,22 @@
+using FFXIVClassic_Lobby_Server.packets;
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace FFXIVClassic_Map_Server.packets.send.supportdesk
+{
+    class StartGMTicketPacket
+    {
+        public const ushort OPCODE = 0x01D3;
+        public const uint PACKET_SIZE = 0x28;
+
+        public static SubPacket buildPacket(uint playerActorID)
+        {
+            byte[] data = new byte[PACKET_SIZE - 0x20];
+            data[0] = 1;
+            return new SubPacket(OPCODE, playerActorID, playerActorID, data);
+        }
+    }
+}